Applies to: [www.homeselite.in](http://www.homeselite.in) (the “Website”), operated by Homes Elite (“we,” “us,” “our”).

1. Introduction

These Terms and Conditions govern your access to and use of our Website, products, and services. By browsing, creating an account, or placing an order, you agree to be legally bound by these Terms. We recommend reading them carefully before using the Website.

2. Acceptance of Terms

By using the Website, you confirm that you are at least 18 years old and capable of entering into a legally binding agreement. If you disagree with any part of these Terms, please do not use the Website.

3. Changes to Terms

We may revise these Terms at any time. Updates will be posted on this page with a revised “Effective Date.” For significant changes, we may also notify users by email or through a Website notice. Continued use of the Website after such changes constitutes acceptance.

4. User Accounts

To purchase products, you may need to create an account.
You are responsible for maintaining the confidentiality of your login credentials and restricting access to your account.
You agree to provide accurate, current, and complete information and update it as necessary.
Any activity under your account is your responsibility. Notify us immediately if you suspect unauthorised use.

5. Product Information

We strive for accuracy, but:

Product descriptions, specifications, images, and prices may contain errors or inaccuracies.
Availability is not guaranteed; items may be discontinued or out of stock without notice.
Colours and textures may vary slightly due to screen display differences.

6. Ordering and Payment

Orders are confirmed only after successful payment authorisation.
Accepted payment methods include UPI, credit/debit cards, net banking, and other RBI-compliant gateways.
Prices are displayed in INR and inclusive of applicable taxes unless stated otherwise.
We reserve the right to cancel or refuse any order in case of suspected fraud, pricing errors, or stock unavailability.

7. Shipping and Delivery

We ship across India through trusted logistics partners.
Delivery timelines are estimates and may vary due to factors beyond our control (e.g., courier delays, strikes, natural events).
Risk of loss passes to you upon delivery at the address provided.

8. Returns and Refunds

Products can be returned or exchanged within \[X days, e.g., 7 or 10 days] of delivery, subject to our Return & Exchange Policy.
Items must be unused, in original packaging, and with tags intact.
Refunds are processed to the original payment method within \[5–10 working days] after inspection and approval.
Certain categories (e.g., clearance items, personalised/customised goods, or fragile lighting once installed) may be nonreturnable.

9. User Conduct

You agree not to:

Misuse the Website for unlawful, harmful, or fraudulent purposes.
Upload viruses, malware, or disruptive content.
Interfere with the Website’s security or infrastructure.
Post false reviews, abusive content, or intellectual property violations.

10. Intellectual Property

All Website content, including logos, designs, text, product images, and software, is owned by or licensed to Homes Elite.
You may not reproduce, distribute, or exploit any content without our prior written consent.
“Homes Elite” and related marks are our trademarks and must not be used without authorisation.

11. Limitation of Liability

To the fullest extent permitted by law, Homes Elite is not liable for indirect, incidental, or consequential damages arising from your use of the Website or products.
Our total liability for any claim shall not exceed the amount paid for the product in question.
We do not warrant uninterrupted, error-free access to the Website.

 

12. Governing Law

These Terms are governed by and construed following the laws of India. Any disputes shall fall under the exclusive jurisdiction of the courts in New Delhi, India.

13. Contact Information

For questions, concerns, or disputes related to these Terms and Conditions, please contact:

Homes Elite Customer Care
Email: [support@homeselite.in]
Phone: +91-8368162478